AI Recruiter Answer Agent
Automating Recruiting FAQ Responses with AI
24/7 Candidate Support Without Recruiter Bottlenecks
The agent resolves routine questions—benefits, application status, interview timelines, eligibility—instantly from a maintained knowledge base, freeing recruiters to focus on relationship-driven work.
Pre-Screening and Qualification at Scale
Automated conversational flows capture knockout criteria, certifications, and availability, then write scores and tags directly to the ATS for immediate recruiter visibility.
Instant Interview Scheduling with Calendar Sync
Qualified candidates select available time slots from synced recruiter and hiring manager calendars, with automated reminders, rescheduling, and no-show recovery built in.
How Cassidy automates FNOL Claims Intake using AI
Step 1: Trigger on candidate inquiry
The Workflow activates when a candidate asks a question via career site chat, SMS, or messaging channel—capturing the inquiry and candidate context in real time.
Step 2: Resolve from Knowledge Base
Cassidy searches the Knowledge Base for policy, benefits, process, and role-specific FAQs, returning accurate, sourced answers or clarifying follow-ups when needed.
Step 3: Update ATS records
Candidate interactions, pre-screen responses, and qualification scores sync directly to the ATS—creating or updating profiles, tagging stages, and preserving a single candidate timeline.
Step 4: Auto-schedule interviews
Once a candidate passes screening criteria, Cassidy exposes live calendar availability, books the interview, sends confirmations and reminders, and handles reschedules or cancellations automatically.
Step 5: Escalate to recruiters when needed
If confidence is low or the inquiry requires human judgment—accommodations, visa nuances, edge cases—the Workflow routes to a recruiter via live chat or ticket, preserving the full transcript for context.
Implement it inside your company
- Hands-on onboarding and support
- Self-paced training for your team
- Dedicated implementation experts
- Ongoing use case discovery
- ROI tracking & analytics dashboards
- Proven playbooks to get started fast
