AI Renewal Review Agent
Automating Renewal Review with AI
Synthesize prior-term performance in seconds
The agent consolidates loss runs, claims history, premium data, and endorsement changes across carriers and lines of business to surface a complete renewal picture.
Update exposure schedules with confidence
Automated workflows reconcile additions and deletions to locations, vehicles, drivers, and payrolls—flagging deltas against expiring terms for underwriter review.
Recommend renewal actions that raise STP
AI-driven triage identifies which accounts can process straight-through and which require human judgment, routing exceptions with full context and traceable decision trails.
How Cassidy automates Renewal Review using AI
Step 1: Trigger on X-date threshold
The Workflow activates automatically when a policy reaches its pre-renewal window—typically 60 to 120 days before expiration—pulling the account into the renewal queue.
Step 2: Aggregate prior-term data
Cassidy pulls expiring premium, earned loss ratios, claims summaries, endorsement history, and exposure schedules from your Policy Administration System, CRM, and connected carriers.
Step 3: Enrich and reconcile exposure schedules
The Workflow cross-references internal records with third-party data sources to update locations, vehicles, drivers, and payrolls—normalizing formats and flagging changes versus the expiring term.
Step 4: Generate renewal summary and recommendations
Cassidy synthesizes the data into a pre-renewal brief: prior-term performance dashboard, side-by-side schedule comparisons, and recommended actions based on underwriting guidelines and appetite rules.
Step 5: Triage for STP or referral
Accounts meeting confidence thresholds route for straight-through processing. Those with loss deterioration, manuscript clauses, or appetite conflicts escalate to underwriters with a complete exception pack and audit trail.
Step 6: Human-in-the-loop approval
Underwriters review flagged renewals, approve or adjust recommendations, and Cassidy captures decisions to refine future triage rules—keeping your team in the driver's seat on high-stakes accounts.
Implement it inside your company
- Hands-on onboarding and support
- Self-paced training for your team
- Dedicated implementation experts
- Ongoing use case discovery
- ROI tracking & analytics dashboards
- Proven playbooks to get started fast
