AI Internal Communications Drafting Agent

How Cassidy automates header using AI

Step 1: Trigger on comms request

The Workflow activates when HR submits a new announcement request—whether through a Slack message, form submission, or HRIS event like a policy update or benefits enrollment window.

Step 2: Generate structured comms brief

Cassidy extracts key details from the request and pulls context from your Knowledge Base—including past announcements, brand guidelines, and policy documents—to build a complete comms brief with objectives, audience segments, required approvers, and channel recommendations.

Step 3: Draft on-brand announcement variants

Using your style guide and tone-of-voice rules, Cassidy drafts the core announcement along with segment-specific variants, manager talking points, FAQ content, and channel-ready copy for email, Slack, intranet, and mobile notifications.

Step 4: Route for stakeholder approval

The Workflow routes drafts through your approval chain based on sensitivity level and content type—Legal for policy language, Regional leads for local compliance, PR for external-facing implications—tracking sign-offs and managing revision cycles.

Step 5: Localize for multilingual distribution

Cassidy applies your termbase, generates translations, and routes content through in-country review workflows, ensuring each locale receives messaging that meets regional compliance requirements and cultural expectations.

Step 6: Distribute across channels

Once approved, Cassidy publishes the announcement across your channel mix—email, Slack, Teams, intranet, HRIS notifications—with time-zone-aware scheduling and audience targeting based on role, location, and language preferences.