AI Employee Communication Drafting Agent

How Cassidy automates header using AI

Step 1: Trigger on comms request

The Workflow activates when a new communication need arises—whether from a policy change, benefits enrollment window, leadership announcement, or compliance notice submitted through your intake form or collaboration tool.

Step 2: Parse the brief and build the message map

Cassidy extracts the objective, target audiences, key risks, timing, and legal flags from the intake brief, then generates a structured message map covering what's changing, who's impacted, required actions, and support resources.

Step 3: Draft core narrative and channel variants

Using your Knowledge Base—including brand voice guidelines, past communications, and policy documents—Cassidy drafts the primary message plus derivatives for email, intranet, Teams/Slack, manager cascade packs, and microcopy for push notifications.

Step 4: Personalize and segment content

Cassidy syncs with your HRIS to apply audience segmentation, inserting personalization tokens (name, manager, location) and creating segment-specific variants based on eligibility, role, region, or employment type.

Step 5: Translate and localize

The Workflow auto-translates content using your glossary and style guide, flags culturally sensitive terms for in-country review, and preserves brand tone across all language variants.

Step 6: Route for review and approval

Cassidy sends drafts through your approval chain—SME review, HRBP sign-off, Legal/Compliance check—tracking SLAs, maintaining version diffs, and building an audit-ready trail.

Step 7: Validate and deliver

Before send, Cassidy runs accessibility checks, PII detection, and eligibility validation, then delivers across your channel mix—email, chat, portal, digital signage—with timezone-aware scheduling and read-and-acknowledge tracking where required.