AI Agent Commission Calculation Agent

How Cassidy automates this using AI

Step 1: Trigger on carrier statement arrival

The Workflow activates when a new commission statement arrives via SFTP, email attachment, carrier portal download, or AMS integration and routes the file for processing.

Step 2: Parse and normalize statement data

Cassidy extracts data from CSVs, Excel files, or PDFs using carrier-specific import maps stored in the Knowledge Base, standardizing policy numbers, dates, premium amounts, and line-of-business codes into a consistent format.

Step 3: Match to policies and payees

The agent cross-references statement rows against policy master data and producer records, using auto-match rules on policy number, insured name, carrier, and effective date routing unmatched items to an exceptions queue for review.

Step 4: Calculate commissions and apply splits

Cassidy applies the correct commission schedules and rate tables from the Knowledge Base, calculates gross commissions, and distributes earnings across payees based on configured splits, hierarchical overrides, and role assignments.

Step 5: Reconcile and flag variances

The Workflow compares expected commissions against received amounts, identifying short-pays, overpayments, and rate discrepancies creating variance reports and surfacing missed commissions for carrier recovery.

Step 6: Generate statements and payout files

Cassidy produces detailed agent statements with line-level breakdowns and exports payout files for ACH, check runs, or payroll integration with Human-in-the-Loop approval before final distribution.