AI Engineering Knowledge Capture Agent for Niche Industrial Equipment Manufacturers

Automating Engineering Knowledge Capture with AI
Build a Unified Digital Thread Across Systems
The agent connects PLM, ERP, and CMMS data to create a single source of truth that links as-designed, as-planned, as-built, and as-maintained states—eliminating silos and reconciling EBOM, MBOM, and SBOM automatically.
Capture Tribal Knowledge Before It Walks Out the Door
AI-powered extraction transforms SME notes, service reports, photos, and legacy PDFs into structured, reusable knowledge assets—complete with torque specs, failure codes, and configuration-specific context tied to parts and serials.
Auto-Generate and Maintain Controlled SOPs
The system produces manufacturing work instructions, troubleshooting guides, and PM task plans directly from model data and captured knowledge—then automatically updates them when ECNs impact downstream documentation.
How Cassidy automates using AI
Step 1: Connect and unify source systems
Cassidy integrates with your PLM, ERP, and CMMS to ingest product data, BOMs, routings, work orders, and failure codes—normalizing identities and building a linked digital thread across all lifecycle states.
Step 2: Extract and structure tribal knowledge
The Workflow processes unstructured content—legacy PDFs, SME notes, service reports, photos, and videos—using AI to extract entities like parts, tools, torques, tolerances, and failure modes, then links them to your knowledge graph.
Step 3: Generate controlled documentation
Cassidy auto-drafts SOPs, work instructions, troubleshooting guides, and PM task plans from your unified data—embedding 3D views, PMI callouts, and configuration-specific applicability by serial range.
Step 4: Propagate changes automatically
When an ECN is approved in PLM, Cassidy runs impact analysis across all dependent documentation, flags affected SOPs and job plans, and generates updated versions with traceable lineage and revision history.
Step 5: Deliver and capture feedback
Controlled content publishes to your CMMS, mobile apps, or shop floor systems. Technician annotations, deviation notes, and execution traces flow back into Cassidy's Knowledge Base—closing the loop and continuously improving your documentation.
Implement it inside your company
- Hands-on onboarding and support
- Self-paced training for your team
- Dedicated implementation experts
- Ongoing use case discovery
- ROI tracking & analytics dashboards
- Proven playbooks to get started fast


