Continuous Help Center Content Pipeline
Seamlessly transform raw notes into polished help articles. Boost customer satisfaction and reduce repeat questions with automated, on-brand content creation.
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What does it mean for you?
Reduces repeat questions and improves customer satisfaction by turning real resolutions into searchable, consistent self-serve content—keeping the Help Center fresh without manual rewrites.
How it works?
Converts resolved tickets and rough notes into polished, on-brand help articles by extracting the key problem, steps, and answers from past conversations and documentation to fill knowledge gaps and enable fast reuse.
Overview
Customer Support
by cassidy
Implement it inside your company
Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
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- Hands-on onboarding and support
- Self-paced training for your team
- Dedicated implementation experts
- Ongoing use case discovery
- ROI tracking & analytics dashboards
- Proven playbooks to get started fast
A dedicated team to drive adoption and results
Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.
We enable your teams - no IT required
We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.
