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AI Emergency Department Triage Agent

ED triage automation to cut wait times, reduce mistriage, and streamline intake
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Overview
Custom solution
Workflow

Automating ED Triage with AI

Automate your entire ED triage process across intake, acuity assignment, risk stratification, and patient routing.
001
Faster, More Accurate Acuity Assignment

AI-powered triage analyzes chief complaints, vitals, and EHR history to recommend acuity levels with greater consistency than subjective assessment alone—reducing undertriage at critical ESI 2/3 boundaries.

002
Earlier Activation of Time-Sensitive Pathways

Automated risk screening identifies sepsis, stroke, and STEMI indicators at intake, triggering bundle protocols and care team alerts before clinical deterioration.

003
Smarter Patient Flow and Resource Allocation

Real-time admission forecasting and length-of-stay predictions enable dynamic split-flow routing, helping direct patients to resuscitation, main ED, or Fast Track lanes while optimizing staffing and bed availability.

How Cassidy automates this using AI

Step 1: Trigger on patient arrival

The Workflow activates when a new patient registers or completes digital pre-arrival intake, capturing chief complaint, vitals, pain score, and mental status assessment.

Step 2: Ingest and normalize clinical data

Cassidy pulls relevant EHR signals—demographics, allergies, medications, recent labs, prior ED visits, and comorbidities—via FHIR integration, while NLP structures free-text triage notes into actionable data.

Step 3: Run risk stratification and acuity prediction

The Agent analyzes all inputs to recommend an acuity level with probability scores, flags undertriage risk, and runs condition-specific screens for sepsis, stroke, STEMI, and other critical presentations.

Step 4: Generate routing and intervention recommendations

Based on risk scores and predicted resource needs, Cassidy suggests split-flow routing (resuscitation bay, main ED, or Fast Track), standing orders, and bundle activations—with transparent rationale for each recommendation.

Step 5: Human-in-the-loop review and action

The triage nurse reviews AI recommendations with full visibility into contributing factors, approves or overrides suggestions, and initiates appropriate pathways—all logged for audit and continuous model improvement.

Implement it inside your company

Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
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A dedicated team to drive adoption and results

Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.

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