AI Emergency Department Triage Agent

Automating ED Triage with AI
Faster, More Accurate Acuity Assignment
AI-powered triage analyzes chief complaints, vitals, and EHR history to recommend acuity levels with greater consistency than subjective assessment alone—reducing undertriage at critical ESI 2/3 boundaries.
Earlier Activation of Time-Sensitive Pathways
Automated risk screening identifies sepsis, stroke, and STEMI indicators at intake, triggering bundle protocols and care team alerts before clinical deterioration.
Smarter Patient Flow and Resource Allocation
Real-time admission forecasting and length-of-stay predictions enable dynamic split-flow routing, helping direct patients to resuscitation, main ED, or Fast Track lanes while optimizing staffing and bed availability.
How Cassidy automates this using AI
Step 1: Trigger on patient arrival
The Workflow activates when a new patient registers or completes digital pre-arrival intake, capturing chief complaint, vitals, pain score, and mental status assessment.
Step 2: Ingest and normalize clinical data
Cassidy pulls relevant EHR signals—demographics, allergies, medications, recent labs, prior ED visits, and comorbidities—via FHIR integration, while NLP structures free-text triage notes into actionable data.
Step 3: Run risk stratification and acuity prediction
The Agent analyzes all inputs to recommend an acuity level with probability scores, flags undertriage risk, and runs condition-specific screens for sepsis, stroke, STEMI, and other critical presentations.
Step 4: Generate routing and intervention recommendations
Based on risk scores and predicted resource needs, Cassidy suggests split-flow routing (resuscitation bay, main ED, or Fast Track), standing orders, and bundle activations—with transparent rationale for each recommendation.
Step 5: Human-in-the-loop review and action
The triage nurse reviews AI recommendations with full visibility into contributing factors, approves or overrides suggestions, and initiates appropriate pathways—all logged for audit and continuous model improvement.
Implement it inside your company
- Hands-on onboarding and support
- Self-paced training for your team
- Dedicated implementation experts
- Ongoing use case discovery
- ROI tracking & analytics dashboards
- Proven playbooks to get started fast


