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Post-Call CRM Field Updates

Ensures your CRM stays continuously up to date after each interaction - reducing manual effort, standardizing data across frameworks, and improving coaching, stage progression, and forecast confidence. It auto-transcribes and parses notes to extract qualification elements, then incrementally updates mapped CRM fields.
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What does it mean for you?

Ensures your CRM stays continuously up to date after each interaction—reducing manual effort, standardizing data across frameworks, and improving coaching, stage progression, and forecast confidence.

How it works?

After every call, auto-transcribes and parses notes to extract framework‑aligned qualification elements (e.g., pain, metrics, budget, stakeholders, decision process), then incrementally updates mapped CRM fields by adding new facts, revising outdated values, appending source links, and flagging discrepancies for review.

Overview
Sales Enablement
by cassidy

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  • Self-paced training for your team
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  • Ongoing use case discovery
  • ROI tracking & analytics dashboards
  • Proven playbooks to get started fast

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Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.

We enable your teams - no IT required

We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.

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