Added to demo agenda!
Talk to our team to learn how Cassidy can help your team with this use case

Pain Point Miner

Uncover customer challenges with complete contextual understanding. Aggregates and analyzes recurring customer pain points from support tickets and meeting transcripts.
Get a demo

What does it mean for you?

Drives strategic roadmap decisions by revealing customer challenges with complete contextual understanding, reducing manual interpretation.

How it works?

Aggregates and analyzes recurring customer pain points from support tickets and meeting transcripts, preserving context to tag details, motivations, and relevant use cases.

Overview
Product
by cassidy

Implement it inside your company

Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
Get a demo
  • Hands-on onboarding and support
  • Self-paced training for your team
  • Dedicated implementation experts
  • Ongoing use case discovery
  • ROI tracking & analytics dashboards
  • Proven playbooks to get started fast

A dedicated team to drive adoption and results

Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.

We enable your teams - no IT required

We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.

Explore more Product automations

Unlock a new era of AI automations

Talk to Sales