Automation

Answer Questions in Slack Automatically

Answer employee questions instantly using information from the knowledge base, directly in Slack.

How to use

Step 1

Select workflow template

Begin by choosing our pre-built starting point “Internal Q&A Slack Bot” and configuring the Slack connection.
Answer Questions in Slack Automatically
Step 2

Update knowledge base search

Add existing sample documents such as vacation policies, data policies, FAQs, and more in the knowledge base.
Answer Questions in Slack Automatically
Step 3

Chat in Slack

Send messages in the configured Slack channel and receive instant and accurate responses from Cassidy.
Answer Questions in Slack Automatically

Answer Questions in Slack Automatically

Transform your work with Cassidy

Start your 14 day free trial now