Train and onboard new customer support representatives with an AI copilot

Train an AI assistant on your documentation and tooling so they have a copilot for getting started working with customers.

Implement it inside your company

Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
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  • Hands-on onboarding and support
  • Self-paced training for your team
  • Dedicated implementation experts
  • Ongoing use case discovery
  • ROI tracking & analytics dashboards
  • Proven playbooks to get started fast

A dedicated team to drive adoption and results

Our implementation experts work hands-on with your team to make sure you see real value—fast. From setup to optimization, we’re here to help every step of the way.

We enable your teams - no IT required

We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.

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Customer Support

Give support teams instant access to technical answers

Cassidy pulls information in real-time from your technical documentation to unblock your support team from relying on engineers for answers.
Customer Support

Enrich support tickets with customer data

Compile detailed cutomer profiles with company and user data from various sources to ensure support teams have access to critical context.

Unlock a new era of AI automations

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