Trusted and Partnered with 20,000+ teams







SOURCES CITED
Always show your source
Cassidy links every answer to its original source—so you can trust the information and dig deeper with one click.
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DOCUMENT VERIFICATION
Keep knowledge up-to-date
Mark any source as verified, outdated, or in need of review. Cassidy syncs it everywhere—so your team always has the most accurate info.
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TIME-BASED SEARCH
Find the most relevant info
Set time filters to only search recent or time-specific content—so you always get the freshest, most accurate answers.
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Embed Cassidy into your existing tools

Customer support automation with Cassidy saves reps 10+ hours / week
“With Cassidy, we've been able to automate ticket triage substantially, saving the team time to focus on more important areas.”

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The security-first AI platform
Single Sign-On (SSO) capability
Supports enterprise Single Sign-On (SSO) providers to ensure secure and centralized user authentication.
SOC 2 Type II
compliant
Cassidy has achieved SOC 2 Type II compliance, demonstrating our adherence to user and workspace security.
Advanced user-level permissions
Configure your workspace to have restricted permissions to data depending on user level.
GDPR compliant & CASA certified
Cassidy adheres to GDPR compliance regulations and is CASA Certified, with advanced security for user privacy.
No model
training
Unlike ChatGPT and other platforms, we never use your private data to re-train models.
Enterprise-level data security
Our security infrastructure includes row-level security and granular access control, protecting against unauthorized access.
FAQ
What is the benefit of multiple AI models?
What models do you support?
How does Cassidy’s knowledge base make my AI smarter?
How secure is my data?
What’s the difference between assistants and workflows?
