Index
AI Automation Platform Comparison
Today, stitching together integrations isn’t enough. Teams need automation that actually has human-level judgement: saving time, reducing complexity, and boosting productivity through AI. Two platforms often mentioned in this space are cassidyai.com and n8n.io. While both can help automate workflows, there’s a lot that is not possible with any tool other than Cassidy.
Check out the table below for a quick comparison, then read on to learn why Cassidy stands out for true AI-powered automation.
AI-Driven vs. General Automation
The biggest difference? Cassidy is built for AI-first automation, while n8n.io simply adds AI as an option.
n8n.io is a general workflow tool. It moves data, triggers tasks, and connects apps. AI isn’t embedded; it’s something you manually add by configuring external APIs like OpenAI, setting up prompts, and managing responses. It’s flexible, but requires technical work to actually utilize AI.
Cassidy, by contrast, has AI built into every workflow. Its Knowledge Base gives AI instant, secure access to your company’s data. This means that automations don’t just run—they understand, generate content, and improve over time. AI in Cassidy isn’t an add-on; it’s the foundation of how the platform works.
If you need AI-powered automation that works immediately without complex setup, Cassidy is the clear choice.
Cassidy is Built for Non-Technical Users—n8n.io is Not
Unlike n8n.io, which requires technical setup, Cassidy is built for anyone to create AI-powered workflows with no coding, no APIs, no complexity.
With Cassidy, non-technical teams can build their own AI-driven tools, whether it’s:
✅ Submitting an RFP and having Cassidy generate responses automatically
✅ Creating AI-driven sales outreach with contextual lead insights
✅ Automating customer support with AI that understands and asks for human approval before responding
These workflows aren’t even possible in n8n.io without heavy technical work. n8n.io is a developer tool, requiring manual setup and API connections, while Cassidy lets anyone build intelligent automations in minutes.
Knowledge Base as the AI Foundation
Cassidy’s Knowledge Base isn’t just a document store, it’s what makes its AI powerful. Every workflow and AI Assistant learns from and contributes to your business data, meaning automations get smarter over time.
In contrast, n8n.io doesn’t have a knowledge base. You can connect it to data sources, but each workflow step has to manually fetch and process information—nothing is remembered or optimized automatically. This means AI in n8n lacks context and must be reconfigured whenever you want it to "know" something new.
With Cassidy, AI instantly understands your business and improves with every interaction.
Workflows: Embedded AI vs. AI as an Add-On
The way Cassidy and n8n handle workflows isn’t just different—it completely changes what’s possible with automation.
With Cassidy, AI isn’t just a step in the workflow—it’s embedded into every part of it. Each workflow can access and contribute to the Knowledge Base, meaning automations don’t just execute tasks, they learn and improve over time. For example, if Cassidy automates a customer support response, it doesn’t just pull data—it updates the Knowledge Base with new insights so that future responses are even more accurate.
In n8n.io, AI is always external. Every step that needs intelligence must call an outside AI model, wait for a response, and store data separately. This slows down workflows and requires manual upkeep.
With Cassidy, workflows become smarter with time, while n8n workflows stay static. If you want true AI-powered automation, Cassidy delivers intelligence at every step.
AI Assistants: More Than Just Workflows
Not every task needs a workflow. Sometimes, a real-time AI assistant is better; and Cassidy is the only platform that offers both.
Cassidy’s AI Assistants can be deployed in Slack, Teams, Chrome, embedded in apps, or accessed via API. These assistants help teams instantly by answering questions, generating responses, pulling data from your Knowledge Base in real time, and so much more.
Examples:
- Slack and Teams Assistant: Instantly answers sales, support, or HR questions using company knowledge.
- Chrome AI Assistant: Reads webpages, drafts emails, and summarizes content while you work.
n8n.io doesn’t offer assistants at all. If you wanted something similar, you’d need to manually build a chatbot, integrate AI, and set up custom API calls which requires a major technical lift.
With Cassidy, you get workflows + real-time assistants, so you can choose the best tool for the job.
Critical user-level permissions for Enterprises
When enterprise leaders consider automation tools, security and granular permissions often top the list of requirements. Cassidy places heavy emphasis on this, offering advanced user-level permissions, plus the concept of “Collections” in its knowledge base. Collections let you compartmentalize data so that certain teams only have access to the relevant documentation. Even Cassidy’s AI assistants can be restricted to certain Collections, preventing them from ever pulling data they’re not authorized to see.
n8n.io, in contrast, has limited built-in security. While self-hosting is an option, managing user access, permissions, and data controls is left to the business, requiring extra setup and maintenance.
For companies that need tight security and AI-driven automation, Cassidy is the enterprise-ready solution.
Replacing vs. Connecting Tools
With Cassidy, teams often find themselves replacing or consolidating software solutions. Because the platform can draft proposals, reply to support tickets, and even manage entire AI-driven processes, it reduces the need for multiple point solutions. For example, a Cassidy workflow might handle an RFP from end to end: extracting questions from a spreadsheet, generating responses based on past proposals, and compiling everything into a final document for review. The same platform can then integrate with your CRM to enrich new leads, or automate sentiment-based ticket triaging for your support team.
n8n, while powerful at linking different apps into multi-step workflows, doesn’t intrinsically generate content or function as a knowledge repository. Instead, it’s best at connecting tools you already use—perhaps orchestrating that data across Slack, CRMs, or email. If your primary goal is to unify third-party services in custom sequences, n8n is a viable option. But if you’re looking to outsource entire tasks to AI, like drafting detailed documents or summing up complex data sets, Cassidy offers a more direct path.
Why Cassidy for AI Automation?
Enterprises need more than just triggers and actions; they need intelligent processes that tap into business knowledge, interpret context, and communicate seamlessly across departments. Cassidy is designed for exactly that. Its user-friendly, no-code environment ensures that even non-technical teams can harness AI power, backed by secure, granular permissions to protect sensitive information. Most importantly, Cassidy doesn’t just handle tasks; it excels at producing context-driven content and responses, often replacing entire tools your team currently relies on.
For businesses that primarily need custom data pipelines or already have a robust AI strategy in place, n8n.io is a capable workflow builder. However, if your organization wants to run full-fledged AI automations—and do so quickly, without the hassle of stitching together multiple AI services—Cassidy is the stronger, more future-proof choice.
Ready to experience Cassidy firsthand? Book a demo today to see how an AI-first automation platform can unify knowledge, streamline processes, and transform the way your teams work.
