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Book demoAnnouncing Cassidy’s $10M Series A
Cassidy has raised $10 million in Series A funding, led by HOF Capital with participation from The General Partnership, Neo, Alumni Ventures, Quest Venture Partners and other amazing partners. This capital accelerates our mission to make powerful, context-aware AI automation a skill every team can use, without writing a line of code.
When large language models emerged, they unlocked a new kind of automation: one powered by context and reasoning, not just rigid rules. Suddenly, workflows that had always been too nuanced or complex to automate were within reach.
But the people who knew these workflows best weren’t engineers. They were sales managers, support leads, compliance officers, domain experts buried in the day-to-day. IT couldn’t possibly capture all of those unique processes, and off-the-shelf SaaS tools never would.
That’s why we built Cassidy: to put the power of AI automation & agents directly in the hands of the people who know the work. With Cassidy, non-technical teams can design, deploy, and evolve the workflows and agents that only their company does — without waiting on IT or stitching together brittle point solutions.
When the people closest to the work become the builders, automation reflects the reality of the process and adoption spreads across the company. Because it’s so frictionless, each improvement feeds the next, continuously adapting to bottlenecks and business changes, and driving exponential gains in team output.
Three years ago, I began sharing practical AI automation ideas with a growing online community. That audience has grown to more than 500,000 people, and the signal was clear from the beginning. Teams did not want AI in theory. They wanted a way to run real business processes with it.
Today, Cassidy is trusted by companies like Justworks, Multiverse, and NTT Data to tackle problems that were previously impossible to automate. Some examples:
- A Fortune 500 insurer automatically compares over 90 contract clauses at renewal, flags risky changes, and delivers clean, auditable reports to underwriters in minutes (work that once took days of manual review).
- A global e-commerce brand triages thousands of weekly support tickets through Cassidy, classifying intent, generating policy-backed responses, and routing edge cases to the right team, freeing up the load on frontline agents.
- A large manufacturer assembles first-pass RFP responses in hours instead of weeks: Cassidy evaluates requirements, searches across internal knowledge, scores responses, and drafts accurate proposals that give their sales team a faster path to new revenue.
Cassidy delivers on the promise of true AI adoption in the enterprise. Many companies talk about bringing AI into the business, but get stuck in pilots or single-team experiments. Our customers start with one high-value workflow, then expand across departments as results compound.
In their first six months with Cassidy, the average enterprise sees adoption expand 3x and usage increase 12x. The usage growth is because the people doing the work are the ones building the workflow automations they know deliver on their needs. Adoption happens naturally because it is not forced from the top down. If you want AI to become part of how your company actually operates, not just a proof of concept, this is how you do it.
With this new capital, we will continue to expand the Cassidy platform, grow our team, and help more enterprises unlock the full value of their institutional knowledge. Come build with us: https://jobs.ashbyhq.com/Cassidy.
To our customers, investors, and team, thank you for believing in this vision. We are just getting started.
Justin
AI automations with deep knowledge of your business. Cassidy Inc. © 2025
