Customer Support

Reply to Customers in Email App

Use Cassidy’s chrome extension in combination with an AI customer service assistant to come up with a responses right away, without ever having to leave your tab.

Step 1

Begin by choosing our pre-built starting point “Customer Service Assistant”.

Step 2

Answer questions, select preferences, and upload knowledge base documents, to fine-tune your assistant for improved performance.

Step 3

Using Cassidy’s chrome extension, select the customer service assistant, highlight the email text, and ask it to draft a reply.

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